For Amazon placed orders,please refer the Amazon return policy. If you have more questions, contact us at: support@HVDI.com
We provide 30-days order return.Items purchased within 30 days can be returned for a refund.
All return items must be in their original condition and packaging. The original and return shipping costs are non-refundable.
Please include a slip with your Order ID number, full name and reason for return inside the return package.
Consider insuring the return package in case it is lost or damaged in transit. HVDI is not responsible for items that are not delivered or damaged upon arrival.
All shipping by Amazon FBA.Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST pre-order date unless stated otherwise.orders will ship out within 1 to 2 business days from the IN-STOCK DATE at the time of purchase. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.